FREQUENTLY ASKED QUESTIONS
Scroll down to view answers to some of our more frequently asked questions.
Q: How do we retain the creative services of MUSE?
A: A non-refundable retainer is required.
Q: Is the retainer applied to the total photography / makeup and hair service price?
Q: Do you travel to weddings on the outer islands, mainland, and other countries?
A: Yes, we have covered weddings on all of the Hawaiian islands, in most of the major metropolitan cities in North American, as well as events in Italy, Scotland, Mexico, South Korea, Hong Kong, and Greater China.
Q: Do you have set wedding photography packages?
A: We offer 4, 6, 8 and 10 hour wedding photography packages. Additional hours, Bridal Fashion Editorial, Engagement, Elopements, Boudoir and Maternity photo sessions are also available for interested clients.
Q: Is it possible to create a photography or make up and hair only package?
POST-PRODUCTION & DELIVERY
Q: What is the post-production process for wedding photography?
A: It takes 40+ business days for the studio to get a client’s edited, color corrected and Photographer Retouched Selections back to them. All images are sent to clients on flash drives, uploaded to secure shared folders in the cloud or delivered via custom client websites.
ALBUMS, PRESENTATION BOXES & PRINTS
Q: Do you offer wedding albums, presentation boxes, and prints?
A: Yes, we offer handmade leather bound MUSÉE albums and Q Pro Shadow Box Frames from Queensberry of New Zealand. For a more feminine touch, we offer exquisite signature matted albums and folios from Cypress Albums of North America.
Q: What is MUSE's image copyright policy?
A: We have set up our image copyright policy in the following way: MUSE owns the copyright to all photographic images. MUSE grants all wedding clientele the right to produce prints, albums, posters, etc., royalty free in perpetuity.
Q: What is the difference between MUSE Bride and MUSE Agenci?
A: MUSE Agenci is our parent company. Founded in late 2011 by Eric and Jeannette Rhodes, MUSE Agenci's client focus is primarily commercial and editorial in nature. Typical MUSE Agenci clients are commercial businesses, marketing and advertising agencies. Visit MUSE Agenci to examples of our commercial and editorial work.